Last Updated: [13/04/2025]
Welcome to GSRTC Help (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit gsrtchelp.in.
1. Information We Collect
We may collect:
- Personal Data: Name, email, phone number (if you contact us)
- Usage Data: IP address, browser type, pages visited (via cookies)
- Booking Data: If integrated, bus route searches or ticket inquiries (non-sensitive)
2. How We Use Your Data
- To provide and improve our services
- To respond to your inquiries (via info@gsrtchelp.in)
- For analytics (e.g., Google Analytics) to enhance user experience
3. Cookies & Tracking
We use cookies to:
- Analyze website traffic
- Remember user preferences (e.g., language)
You can disable cookies via your browser settings.
4. Data Sharing
We do not sell your data. Limited sharing may occur with:
- Service Providers: Hosting, analytics (anonymized data only)
- Legal Compliance: If required by law (e.g., court orders)
5. Data Security
We implement SSL encryption and regular security audits. However, no online method is 100% secure.
6. Your Rights
You may:
- Request access to or deletion of your data
- Opt out of marketing emails
Contact us at info@gsrtchelp.in for requests.
7. Third-Party Links
Our site may link to external sites (e.g., GSRTC official site). We are not responsible for their privacy practices.
8. Policy Updates
We may update this policy. Changes will be posted here with a revised “Last Updated” date